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You are here: Home / Tech Support Blog / Panda antivirus problems

Panda antivirus problems

March 18, 2015 by admin

Panda antivirus software labels itself as malware

Affected users were warned not to reboot their machines

An antivirus program labeled itself as malware, causing some computers it was running on to stop working.

Panda antivirus software labels itself as malware

After an update, essential components in two Panda Security antivirus programs became corrupted, leading them to be mistakenly identified as malign and quarantined.

Panda said a fix had been released and warned that rebooting affected systems could exacerbate the issue.

Steps to Fix You Computer: http://www.pandasecurity.com/uk/homeusers/support/card?id=100045

It asked those affected to get in touch so it could help fix their machines.

One security expert noted the irony. “People’s first response is to turn [their computer] off and back on again, but in this case, it seems like the wrong thing to do,” said Prof Alan Woodward, of Surrey University.

The “last thing” people would expect to cause their computers to break down was its security software, he said.

Corrupted files

Panda Security said that the signature file in both its PCOP and its Retail 2015 packages became corrupted.

Read the Full Story at: http://www.bbc.com/news/technology-31851125

Filed Under: Tech Support Blog Tagged With: anti malware, Computer Tips, computer virus removal, internet security, malware, security, Virus Removal, windows tips

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